Hawker Beechcraft Global Customer Support (GCS) today announced the expansion of its relationship with ExecuJet in Lanseria, South Africa, by appointing it as an Authorized Service Center (ASC) for its Beechcraft King Air products. In 2010, HBC appointed ExecuJet Lanseria, as well as other ExecuJet locations, as an ASC for its Hawker product line.
“As our King Air customer base continues to grow internationally, it is important that we provide our owners with the utmost quality and convenience when it comes to servicing their aircraft,” said Christi Tannahill, Hawker Beechcraft vice president, GCS. “ExecuJet continues to be a knowledgeable and reliable resource that provides our Hawker customers with service of the highest quality, and we are proud to now extend this resource to our King Air customers.”
HBC formed an alliance with ExecuJet in October 2010 which added Hawker-authorized and limited service centers to the Hawker Beechcraft Global Customer Support Network. In addition to Lanseria, the ExecuJet ASC locations include Dubai, United Arab Emirates and Sydney, Australia. Two Limited Service Centers (LSC) in Cape Town, South Africa, and Melbourne, Australia, were also designated as a part of the agreement covering HBC’s current line of Hawker-series products.
ExecuJet has operations worldwide and offers a full range of services and aircraft support. The alliance is designed to augment Hawker Beechcraft’s existing international sales support staff and resources by accessing the assets of ExecuJet’s 800 employees located at its five regional offices around the world.
Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated to improving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications) and Global Mission Support (government business and special mission maintenance / training support).