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Embraer grows its customer support capabilities in Australia
Embraer grows its customer support capabilities in Australia
Embraer today announce the growing capability of Embraer authorized service provider – ExecuJet Australia Pty. Ltd. (www.ExecuJet.net) – to provide enhanced maintenance, repair and overhaul (MRO) services for Embraer’s Phenom 100 at its Melbourne and Sydney facilities. ExecuJet’s certification by the Australian Civil Aviation Safety Authority (CASA) to offer MRO, warranty and heavy maintenance services for Embraer’s Phenom 100 complements its existing services provided to Embraer Legacy 600 and Legacy 650 operators in the country. “We are very pleased to provide Embraer Executive Jet operators in Australia with added service capabilities to meet their maintenance needs. This is an example of our commitment to providing the region with best-in-class support for all operator maintenance and service needs and the growing fleet of executive jets,” said Andre Luis Vieira de Sousa, Director, Customer Support and Services – Embraer Executive Jets in Asia Pacific. “ExecuJet is excited to have added Embraer products to our existing maintenance capability at our Melbourne and Sydney facilities, and we look forward to supporting the operators of the Legacy and Phenom aircraft in the region,” said Darren McGoldrick, Managing Director ExecuJet Australasia. Strengthening the Embraer Authorized Service Center (EASC) network’s capabilities in Asia Pacific enhances the Company’s global support for its executive jets. To date, there are over 40 Embraer Owned and Authorized Service Centers worldwide. This network is complemented by a 24-hour Customer Contact Center at the Company’s headquarters in Sao Jose dos Campos, Brazil, to provide assistance to Embraer Executive Jet customers anywhere in the world, anytime of the day.

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